FAQ
ABOUT DUNDAS CATCH THE ACE:
What is “Catch the Ace”?
Catch the Ace is a progressive raffle lottery where participants buy tickets for a chance to win a weekly cash prize and the opportunity to find the Ace of Spades, which awards the progressive jackpot.
How is the prize amount determined for the weekly prize and the cumulative jackpot prize?
Each week, 20% of ticket sales go towards the weekly prize amount, and 30% are added to the progressive jackpot.
How can I win the weekly prize?
Purchase Catch the Ace tickets each week, and, if your raffle ticket is drawn, you win 20% of that week's ticket sales as the weekly prize.
How do I win the jackpot prize?
To win the jackpot, you need to Catch the Ace. That means your ticket must be drawn to win the weekly prize, and the envelope you selected during your ticket purchase must be the one that contains the Ace of Spades.
Do I need to buy new tickets every week?
Yes, to participate in each weekly draw, you need to purchase tickets for that specific week’s draw.
How do the numbered envelopes work?
Each envelope contains a hidden playing card from a standard 52-card deck. When purchasing a ticket, you select an envelope number; if your ticket is drawn, that envelope is opened to reveal the card inside.
Why can I only choose 1 envelope if I am buying multiple tickets?
When you purchase multiple tickets in a single transaction, you are required to select one envelope number for that order. This means all tickets in that transaction are associated with the same envelope choice. This approach streamlines the purchasing process and aligns with the raffle's operational procedures.
Can more than one person choose the same envelope number?
It's important to note that multiple participants can select the same envelope number. However, only the holder of the winning ticket drawn each week has the opportunity to reveal the card inside their chosen envelope and potentially win the progressive jackpot.
Why can’t I choose certain envelope numbers?
Envelope numbers correspond to the remaining unopened envelopes; once an envelope is opened, its number is no longer available for selection in future weeks.
How is the winning ticket drawn?
Each week, one ticket is randomly drawn from all tickets sold (whether you bought it from the website or in-person at the villa or legion) to determine the winner.
How will I know if I win?
Each week’s draw announcement is streamed live at 8:00pm Wednesdays on the Dundas Legion’s Facebook Page: Facebook. Draw results are posted to www.DundasCatchTheAce.com Winner’s tab, and each week’s winner will be notified directly by phone between 8:00 and 8:15pm Wednesdays.
What are the chances of winning?
Your chances of winning depend on the number of tickets sold each week; purchasing more tickets increases your odds.
What if I lose my ticket?
We have digital records of all tickets purchased (whether through the website or in-person ticket sales). So, from the winning ticket number, we will know who is the winner at the draw, as well as their contact information.
How do you guarantee that it is a fair lottery?
The Dundas Catch the Ace lottery operates under strict regulations and is licensed by the AGCO, ensuring all procedures are fair and transparent.
Are there reminders to buy tickets so that I won’t miss a week?
Yes, there are! You can sign up to the email list via www.DundasCatchTheAce.com to receive email notifications when ticket sales go live each week. You can also turn on notifications for our social media accounts Facebook and Instagram) so that you get notified when we post reminders before the draws each week.
How long will Dundas Catch the Ace run?
The lottery continues weekly until the Ace of Spades is caught, at which point the jackpot is awarded…and we prepare for the next round!
ABOUT PURCHASING TICKETS
How can I purchase tickets?
Tickets can be purchased online at www.dundascatchtheace.com. Or, if you would like to purchase tickets in person, you can get them at the Dundas Legion (280 King St. W. Dundas) on Wednesdays between 4:30-7:30 p.m or at St. Joseph’s Villa Foundation Office (56 Governors Rd. Dundas) on Mondays to Fridays between 9am-4pm.
Does it matter if I get the tickets online or in-person? Is there any difference between the tickets?
No, all tickets, whether purchased online or in person, are entered into the same weekly draw and have an equal chance of winning.
Are the online tickets and in-person tickets going to the same pool for the draw?
Yes, all tickets are combined into a single pool for each weekly draw
Is the online payment through DundasCatchTheAce.com secure?
Yes, absolutely! All online payments are processed through secure and encrypted channels to protect your personal and financial information.
What do the numbers on my ticket mean?
The numbers on your ticket are unique identifiers for each entry, ensuring each ticket is distinct and traceable. You can think of each of the numbers as single raffle tickets that are entered to the draw when the winning number is chosen each week.
Can I buy tickets if I don’t live in Dundas?
Yes! As long as you are physically located in Ontario at the time of purchase, you can buy tickets.
Can I buy tickets when I am outside of Ontario?
No, per AGCO regulations, you must be physically located within Ontario at the time of ticket purchase.
The website is saying that I cannot buy tickets but I am in Ontario. Why is that and how can I fix it?
You must ensure your device's location services are enabled to be able to purchase tickets online. See the section “Enable location sharing for Android or iOS devices” below for instructions on how to turn on your location services.
LOCATION TROUBLESHOOTING:
You must be currently located in Ontario to be eligible to play or visit the website of the Dundas Legion Raffle. We thank those outside of Ontario for their interest in supporting us. If you are interested in other ways to support us, please visit http://www.br36dundas.org/. or www.sjvfoundation.ca.
If you are currently located in Ontario and believe you have arrived on this page in error, please use the troubleshooting guide below.
Q1. I cannot access Dundas Legion 50/50 Raffle. What should I do?
Per AGCO regulations – you must be located within the province of Ontario at the time of your ticket purchase. Your device’s locations services must be turned on to verify your location prior to entry to the online Dundas Legion Catch the Ace raffle sales platform. Users must also agree to all Terms and Conditions outlined.
Q2. Why does Dundas Legion 50/50 Raffle require my location?
Per AGCO regulations – you must be located within the province of Ontario at the time of your ticket purchase. Your current location will confirm your eligibility.
Q3. What if I purchased my tickets, but I haven’t received them at my email address?
- Please check you junk mail or spam folders in your email account. If there, select “not junk mail/spam” and for future ticket purchases, these should go directly into your main inbox.
- Often simple spelling errors can easily occur when typing in details during the check-out process. You are responsible for entering your contact information in accurately. If you have not received your tickets within 24 hours, please contact info@dundascatchtheace.com to retrieve your information and to send it to the correct address.
Enable location sharing for Android or iOS devices
Chrome Browser:
- To the left of the web address at the top of the screen, tap the Lock icon
- Tap Site Settings on the bottom right.
- Under the permission section tap Location Access
- Select Allow for chrome to be able to access your location
iOS Browser:
- To the left of the web address at the top of the screen, tap the AA icon
- Tab Website Settings on the bottom
- Tap Location
- Select Allow for chrome to be able to access your location
If location services are not enabled for the Safari Browser please complete the steps below:
- Access Settings
- Select Privacy>Location Services>Safari>Allow while using the App
- Return to the Safari Browser
- Select the Book icon>Select the Clock Icon> Select Clear
- Re-attempt purchase